Shipping & Return Policy

📞 Need help? Call us at +92 336 1111933

At Elixem Pharma, your satisfaction means everything to us. That’s why all our products come with a 100% Satisfaction Guarantee — because we truly stand behind the quality of what we offer.

1. How Can I Track My Order?

As soon as your order is placed, you’ll receive a confirmation email with your tracking link.
Didn’t receive it? No worries! Just give us a call at +92 336 1111933 and we’ll help you out.

2. Shipping Charges & Delivery Time

We offer Free Standard Shipping across Pakistan on orders above Rs. 850/-
💨 Delivery time: 2 to 4 working days (depending on your location)

3. Returns, Exchanges & Refunds

We want you to love what you order — but if you’re not satisfied for any reason, you can return the product within 10 days of purchase.

Here’s how it works:

• Call us at +92 336 1111933 and we’ll guide you through the return or exchange process.
• Keep the original packaging if you suspect the product was damaged or tampered with.
• We’ll arrange an easy pickup and refund or replacement — whatever works for you.

4. Bought from Another Store?

If you purchased Elixem Pharma products from a third-party website or retail store, kindly follow their return/refund policy. Unfortunately, we cannot process returns for items not bought directly from our website.

✅ We take pride in offering premium nutraceuticals backed by science, trust, and your satisfaction. Still have questions?
📞 Contact us anytime at +92 336 1111933 – We’re here to help!