Privacy Policy – Elixem Pharma
At Elixem Pharma, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you interact with our website – whether you’re placing an order, subscribing to updates, or simply browsing.
1. Personal Information We Collect
We may collect your personal information in several ways, such as when you:
- Visit our website
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Fill out a form or survey
- Contact our support team
Information we may collect includes:
Your name, email, phone number, address, and payment details. Submitting this information is always voluntary, but declining may limit your ability to use some features (e.g., placing orders).
You can also browse our site anonymously — we’ll never collect personal information unless you choose to share it.
2. Non-Personal Information
Whenever you visit www.elixempharma.com, we may also collect technical details such as:
- Browser type and version
- Device type (e.g., mobile, desktop)
- Operating system
- Internet service provider
- Pages visited and time spent on the site
This data helps us understand how visitors use our website so we can keep improving it.
3. Cookies and Your Experience
Like most websites, we use cookies to make your browsing smoother and more personalized. Cookies are small files stored on your device that help us:
- Remember your preferences
- Track your interactions with our site
- Show relevant content or offers
You can always choose to disable cookies via your browser settings, but doing so may impact certain site features or functionality.
4. How We Use Your Information
We use the information you provide to deliver a better shopping experience. Specifically, your data may help us:
- Respond to your customer support needs
- Personalize your experience on the site
- Improve our website based on feedback and behavior
- Process your orders and deliver your products
- Send relevant updates, offers, or promotions
- Respond to inquiries or follow up on your requests
Email Communication:
Your email is used to send you order confirmations, shipping updates, or promotional messages—only if you’ve subscribed. You can unsubscribe at any time using the link at the bottom of our emails.
5. Keeping Your Information Safe
At Elixem Pharma, we take data protection seriously. We implement robust security measures to protect your personal details from unauthorized access or misuse. All transactions on our website are processed through secure SSL encryption and trusted payment gateways (currently, Bank Alfalah). We do not store your credit or debit card details.
6. Updates to This Policy
We may occasionally update this privacy policy to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Updates will be posted here without prior notice.
7. Your Consent
By using www.elixempharma.com, you agree to our privacy policy and terms of service. If you continue to use our site after we post updates, it means you accept those changes as well.
Need Help or Have Questions?
Feel free to reach out through our contact page if you have any questions regarding this policy or how we handle your information.
Elixem Pharma – Where Wellness Meets Trust.
Shop with confidence, your privacy is always in safe hands.